Customer Relationship Management
Platforms
Software Installation
- Cloud
- On-Premises
Luxare’s Customer Relationship Management (CRM) is crafted specifically for jewelry and watch businesses, enabling you to deliver personalized service, track customer preferences, and boost sales. Designed for the unique demands of the jewelry industry, our CRM software ensures you stay connected with customers, providing the insights you need to build lasting relationships and make every interaction count.
Key Benefits
With Luxare’s CRM, you can go beyond simple sales tracking. Use our jewelry software to capture essential customer information, keep track of purchase history, and gain valuable insights into their preferences—all from one user-friendly platform. Whether you're a manufacturer or wholesaler, our CRM software empowers you to foster meaningful customer relationships that drive repeat business and long-term loyalty.
360-degree Customer View
Gain a complete view of each customer’s history, preferences, and past purchases with Luxare CRM. You receive instant alerts on key customer interactions and order statuses, allowing you to tailor offerings and provide truly personalized service.
Powerful Performance Analytics
Access analytics tools to understand sales trends, high-demand products, and customer behaviors, enabling better decision-making and targeted marketing. You can also integrate the CRM with Luxare’s ERP for a unified data flow across your business, reducing data silos and enhancing efficiency.
Seamless Communication
Manage customer communications across multiple channels, including email, SMS, and in-store visits, all in one place with the Luxare CRM. Schedule automated follow-ups for important occasions like anniversaries, birthdays, and jewelry purchase milestones, helping you foster loyalty.
Exceptional customer experience with Luxare CRM
Smooth customer onboarding
From prospect to valued customer
Effortlessly convert leads from your website into loyal customers with Luxare’s CRM. Tailor each step of the journey—from initial prospect engagement to customer conversion—to align perfectly with your jewelry business process. Devote personalized attention to every lead and unlock actionable insights to predict future opportunities and close more deals.
Enhanced insights with advanced analytics
Custom, dynamic live dashboards
Track daily tasks, trends, and critical metrics with ease. Luxare’s CRM offers custom dashboards that present vital data at a glance, providing the insights you need without unnecessary complexity. Make informed decisions, optimize operations, and drive business success with data tailored to your specific needs.
Effortless task scheduling and management
Generate tasks, sales & marketing campaigns
Engage customers with compelling marketing campaigns—showcase your latest jewelry and watch collections, exclusive offers, and more. Easily create tasks, automate follow-ups, and manage everything from a single, unified platform. With Luxare’s CRM, your sales and marketing efforts are seamlessly integrated, ensuring you stay connected with customers and track your progress every step of the way.
Related resources
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Supply Chain Resilience in Jewelry: What ERP Can Teach Post-Tariff & Freight Shock
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AI-Driven Production Planning: How Jewelry Manufacturers Can Use ERP to Balance Custom Orders, Lab-Grown Demand, and Rising Gold Prices
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