Jewelry Retail software for streamlining retail operations
Running a luxury jewelry or watch retail business means managing inventory, customers, sales, and staff across outlets. Luxare's suite of smart retail products brings every part of your operations into one unified platform, built specifically for jewelry and watch retailers and available both in cloud and on-premises . Whether you operate a single boutique store or a growing multi-location brand, our products combine CRM, POS, back-office ERP, and repair management for better visibility and consistent customer experience.
Trusted by Jewelry, Watch, Rolex experts across the globe
30+
years of industry experience
$1.37B+
Transaction value processed
79+
Stores Running on Luxare
40K+
Retail transactions
Optimize your retail operations end-to-end
Streamlined retail operations and analytics
Luxare is built specifically for jewelry and watch retailers, bringing together the tools you need to run your business. Inventory management, point-of-sale, customer relationships, repair tracking, and analytics are unified in a single, easy-to-use platform. No more switching between disconnected systems or reconciling data across tools. Luxare gives you complete visibility and control across the customer journey.
A smart suite built for jewelry retailers
Luxare is built specifically for jewelry and watch retailers, bringing together the tools you need to run your business. Inventory management, point-of-sale, customer relationships, repair tracking, and analytics are unified in a single, easy-to-use platform. No more switching between disconnected systems or reconciling data across tools. Luxare gives you complete visibility and control across the customer journey.
Omnichannel customer management system
Deliver personalized, attentive service that builds customer loyalty. Luxare gives sales associates instant access to purchase histories, preferences, wish lists, and service records, enabling tailored interactions. AI insights also provide intelligent recommendations to improve engagement and grow loyalty. No matter where customers shop, Luxare makes every interaction feel seamless, connected, and unmistakably yours.
A unified, smart software suite for retail
From the sales floor to the back office, from customer relationships to repair services, our integrated suite of products gives you everything you need to run your jewelry and watch retail business efficiently and profitably.
CLIENTELING APP
AI-powered clienteling software for retail operations
Luxare's Clienteling App gives jewelry and watch retail associates a mobile-first tool for building stronger client relationships. Powered by AI, it surfaces purchase history, preferences, anniversaries, and service records so teams can engage meaningfully on the sales floor or after visits. Centralized customer profiles enable personalized selling and consistent engagement. Automated follow-ups and AI-driven recommendations help drive repeat visits. Built to work across devices and alongside existing retail systems, the app moves clienteling from reactive to proactive. The app is making its world debut at JCK Las Vegas. Be among the first to see it live.
LUXARE POS
Sell smarter, not harder
Luxare's Retail POS is built for jewelry and watch retailers, combining luxury-specific features with real-time inventory tracking and intuitive sales tools to deliver a seamless experience in-store and online. Process transactions quickly, pull up customer purchase history in seconds, and recommend the right product whether a customer is browsing for a gift or returning for service. Luxare POS handles serialized inventory, deposit tracking, and omnichannel sales from one platform. With real-time reporting and analytics, your team always has the data to make faster, smarter decisions that drive revenue growth.
LUXARE BACK OFFICE
Simplify operations and drive profitability
Luxare's Retail Back Office gives jewelry and watch retailers end-to-end visibility and control over inventory, sales, vendor relationships, and financials in one system. Designed for the complexity of jewelry retail, the Back Office eliminates separate accounting software by combining sales, purchases, inventory, and online payments with built-in accounting tools. Track stock across locations, manage special orders and memos, coordinate with vendors, and generate reports that surface key insights. From order processing to profitability analysis, Luxare's Back Office turns operational complexity into a competitive advantage.
LUXARE REPAIR FOR RETAILERS
End-to-end repair management built for retailers
Jewelry and watch repairs represent a critical revenue stream for retailers and a key driver of long-term customer loyalty. Luxare's Repair solution for retailers manages every step of the repair process from intake to invoicing, without the inefficiencies that slow your team down. A centralized cloud platform delivers real-time job status, instant estimate approvals, and direct integration with your POS so deposits, payments, and customer records stay connected from start to finish. AI-powered turnaround predictions help your team set accurate expectations, reduce delays, and proactively manage customer communication. Whether you're handling a simple resize or a complex mechanism repair, Luxare keeps every job organized and every customer informed.
LUXARE CRM
Deliver personalized customer experiences
Luxare Retail CRM is built for jewelry and watch retailers, giving your team a centralized view of every customer, including purchase history, preferences, wish lists, demographics, and service records in one place. Your team can create personalized experiences that keep clients coming back, automate follow-ups for special occasions and new arrivals, and manage loyalty programs that reward top customers. Whether you operate one location or many, Luxare CRM ensures every customer has a seamless experience with your business.
Integrates with your jewelry retail operations stack
Seamlessly connects your existing tools, whether adding modules or replacing legacy systems.
Insurance Management
Warranty and claim tracking built directly into retail and repair workflows, with documentation always accessible.
Multi-Location Control
Manage inventory, sales, repairs, and customer activity across all locations from one centralized dashboard.
POS Integration
Link deposits, payments, repairs, and special orders to customer history with no duplicate entry.
Omnichannel Commerce
Connect stores and online channels with synced inventory, customer data, and promotions across touchpoints.
Here is what our customers have to say
Luxare vs Generic software
Generic retail software falls short for jewelers
Jewelry retail requires precision, accountability, and tools that understand the complexity of high-value items, custom orders, and long-term customer relationships. Generic platforms were not designed for any of this.
FAQs
Jewelry retail management software is a specialized platform designed to manage the unique operational needs of jewelry and watch retailers. Unlike generic retail tools, platforms like Luxare support high-value item documentation including stone logging, metal type tracking, certifications, and memo management, alongside point-of-sale, CRM, repair workflows, and business analytics, all from a single system built exclusively for the jewelry industry.
Luxare provides real-time, centralized inventory visibility across all store locations simultaneously. Every item is tracked with full attribute detail including metal type, stone specifications, and certifications. Transfers, special orders, memos, and consignments are all managed within the same platform, eliminating manual reconciliation and ensuring stock accuracy across your entire retail footprint.
Yes. Luxare is built for omnichannel jewelry retail, enabling your team to manage in-store POS transactions, online orders, customer wishlists, and promotions from one unified platform. Inventory levels, customer preferences, and purchase history are synchronized across all channels in real time, with no coding required to connect your online store.
Yes. Luxare is designed for jewelry retailers operating across multiple locations. It provides a centralized dashboard for monitoring sales, inventory, repair jobs, and customer activity across all stores, with role-based permissions and unified reporting to maintain operational consistency and control at every level of the organization
Luxare's CRM gives retail associates instant access to each customer's full purchase history, preferences, wish lists, and service records, enabling personalized, relationship-driven service with every visit. Combined with automated follow-ups, loyalty program management, and omnichannel consistency, Luxare
Yes. Luxare is purpose-built for the jewelry and watch industry, with dedicated workflows for Rolex Authorized Dealers and authorized service centers. From serialized inventory management and customer purchase records to integrated repair workflows and audit-ready documentation, Luxare provides the precision and accountability that Rolex dealership operations require across the US and Canada.
Build reliable, scalable retail operations with Luxare
the only retail platform built around how jewelers actually work.
515, Plainfield Avenue, Suite 1, Edison NJ 08817
Tel: +1 732 248 8333 Ext.6740
Toll Free: 1-800-900-2200
Fax: +1 732 248 8334
©2023 Luxare Software Products Private Limited