Retail Tech Talk: The Software Features Retailers are Asking For in 2025

The countdown to JCK 2025 has begun—and one thing is clear: retailers are not shopping for just another piece of software. They’re demanding intelligent tools that do more, move faster, and make every transaction count. From the JCK Luxury experience to the main show floor at the Venetian Expo, the buzz is all about smarter tech, smoother workflows, and sales systems that actually sell.

Luxare is ready to show you what is next. Visit us at Booth LUXL229 (June 4–5) and JCK58050 (June 6–9) to see the future of jewelry retail in action.

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What Retailers Are Really Asking For in 2025

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1. Jewelry POS That’s Built to Close, Not Just Ring Sales

Forget legacy POS systems that slow you down. Today’s leading retailers want:

• Real-time inventory that syncs across stores, pop-ups, and online

• Instant customer lookup, loyalty tracking, and personalized promotions

• Mobile sales tools for events like JCK and trunk shows

• Fast, secure checkout that doesn’t disrupt the moment

Luxare’s Jewelry POS isn’t just fast—it’s frictionless. With built-in product storytelling, high-ticket confidence tools, and performance dashboards, it’s built for salespeople who sell big.

2. Repair Services That Don’t Disappear Into a Drawer

2025 retailers are over repair workflows that vanish into a black hole. Instead, they’re asking for:

• Digital intake with image capture and signature

• Automatic status updates for customers

• Technician workflows with mobile views and time tracking

• Centralized logs of parts, labor, and cost

With Luxare’s Repair Management, you turn chaos into control—and create a branded, reassuring experience customers remember.

3. Omnichannel That’s Actually Connected

Today's buyer might spot a ring on Instagram, reserve it online, then pick it up in-store with a resize request. Retailers want a system that connects every dot.

We’re talking:

• Native eCommerce + marketplace integrations

• Shared inventory across physical and digital channels

• Customer history and preferences that travel with them

• Portals for customers, vendors, and sales teams

With Luxare, omnichannel isn’t a buzzword—it’s a built-in standard.

4. Insights, Not Just Reports

At JCK Las Vegas, conversations are shifting from “data” to “decisions.” Jewelers don’t want to see reports—they want to act on them.

That’s why retailers are demanding:

• Predictive insights: What’s likely to sell next?

• Visual dashboards that track performance daily

• Reorder triggers and low-stock alerts

• Top-seller heatmaps and seasonal trend detection

Luxare help owners, buyers, and managers make faster, smarter decisions with confidence.

5. Customization that Fits the Brand, Not the Other Way Around

Whether it’s bridal, estate, or lab-grown, every jewelry business is different. Retailers want:

• Branded receipts, emails, and customer communication

• Custom order workflows for bespoke or high-value items

• Permissions tailored to roles—from sales reps to bench jewelers

• Regional tax, currency, and pricing configurations

Luxare’s modular system means you get exactly what you need, and nothing you don’t.

Let’s Talk Tech at JCK 2025

This year’s Jewelry Expo Las Vegas isn’t just about showcasing sparkle—it’s about showing up with smarter tools that transform operations and elevate customer experience.

📍 Find Luxare at JCK 2025
🗓 June 4–5: Booth LUXL229
🗓 June 6–9: Booth JCK58050

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We’ll walk you to our complete jewelry retail suite—POS, Repair Software, Mail-In Repair, CRM, and more.

🎯 Want to pre-book a session? Click here
💡 Ready to explore Luxare’s platform? Visit this link

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2025 belongs to jewelers who sell smarter. Let’s make sure that it’s you.

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