Luxare Repairs
Receive orders (jewelers)
Scan workbags
Jewelers can easily scan barcodes to register an item in the jewelry repair software. The barcode scan also allows them to check the order status of existing orders at each stage.
Manual entry
No scanner, no worry. Jewelers can input the order numbers manually to save an order in the system. Each order is reflected on the screen with real-time updates to serve customers with absolute confidence.
Pending orders
Equip jewelers to view pending orders on the dashboard that require instant action. Track orders in real-time to have complete knowledge of pending transactions and other details associated with it.
Manage orders (jewelers)
Work in progress
Empower jewelers to seamlessly track orders in progress. Coordinate with them in real-time to ensure painless management at each stage.
Add images
Jewelers can easily take images from a camera or directly upload them from multiple integrated platforms to complete an entry.
Assign to jewelers
Equip jewelers to seamlessly assign repair orders to other jewelers. With an intuitive dashboard, both you and jewelers can track total orders, in-progress transactions, and pending orders with other jewelers, in a few clicks.
Order details
Equip jewelers to view summarized details of repair orders in an instant. They can easily access workbag number, workbag date, due date, customer’s name, customer’s requirement, labor type, quantity, cost, and images on the dashboard making order management nothing short of a cakewalk.
Create orders
Jewelers can easily create order alerts for the store. They can choose the category of the order, assign priority, add estimates, and feed the question or remarks associated with repair orders on the dashboard.
Shipping
The shipping module lets you create labels, track packages in real time, and automatically notify customers when their repair is on the way. Order statuses update as the shipment moves—keeping both you and your customer informed through delivery.
Admin
Order status
View repair orders – in transit, in shop, shipped, delivered, and canceled, on a centralized screen. Gain valuable insights at each stage of a repair order for better customer engagement.
Order search
Search orders by the name of customer, order number, order date, retail store, workbag status, due date, and price estimate. Filter through multiple entries in seconds for the exact information you want.
Assign to jewelers
Assign a new order to the corresponding jeweler. Keep end-to-end track of repair orders assigned to jewelers. Pull up the order status in seconds on the centralized platform for streamlined operations and workflows.
Order details
Easily check repair order details – customer’s details, customer’s requirements, labor details, order alerts, images, and price estimate from the dashboard. Stay on top of things to navigate communication with customers and jewelers in a few simple clicks.