Jewelry POS Software Built for Jewelers and Watch Retailers

Transform your sales with our smart, cloud-ready jewelry POS system

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Jewelry & Watch Manufacturers

Diamond & Gemstone Wholesalers

Rolex Authorized Businesses

Platforms

Desktop

iPad

Software Installation

Cloud

On-Premises

Designed specifically for jewelry retailers, watch retailers, and Rolex authorized dealers. Luxare combines luxury-specific features, real-time inventory tracking, and intuitive sales capabilities to deliver a seamless customer experience, both in-store and online.

Trusted by Jewelry, Watch, Rolex experts across the globe

30+

years of industry experience

$1.37B+

Transaction value processed

79+

Stores Running on Luxare

40K+

Number of active users

General Retail Software Was Not Built for Your Inventory

A diamond solitaire is not a SKU. A vintage tourbillon is not interchangeable stock. Jewelry and watch retailers live with complexity that off-the-shelf POS systems simply cannot handle.

Unique Item Chaos

One-of-a-kind jewelry and bespoke custom orders cannot be managed like standard inventory. Each piece carries unique value, history, and certification. Generic quantity-based systems were never designed for that.

Broken Omni-Channel Sync

When a product exists only once, overselling breaks customer trust. Without real-time inventory sync across stores, e-commerce, and sales teams, jewelers risk duplicate sales and manual reconciliation.

Repair and Custom Order Gaps

Repairs, resizing, custom design requests, layaways, and after-sales services need jewelry-specific workflows. Most POS systems force teams into spreadsheets because they were built for apparel or restaurants, not jewelry retail.

Built for Every Type of Jewelry and Watch Retailer

Luxare POS adapts to every retail workflow from boutiques to multi-store chains and luxury watch dealers.

Fine Jewelry Boutiques

Manage high-value, one-of-a-kind pieces with serial number tracking, appraisal documentation, and layaway management. Every piece is treated as unique.

Multi-Location Jewelry Chains

One platform for all your stores. Centralised inventory, unified customer profiles, and consolidated reporting across every location.

Rolex Authorized Watch Dealers

Purpose-built for watch retail complexity: serial tracking, warranty management, and service history. The full audit trail luxury watch buyers expect.

Jewelry and Repair Stores

Handle repair intake, job tracking, and customer notifications directly inside your POS. No separate system needed and no dropped jobs.

Watch Service Centres

Track service jobs by serial number, manage parts, and maintain a complete service history for every watch that comes through your door.

Independent Jewellers

Everything you need to compete with larger chains: professional POS, CRM, and reporting without the enterprise price tag or the complexity.

Key Benefits of Our Cloud and AI-Ready Jewelry POS Software

Luxare’s jewelry POS helps retailers manage transactions, streamline sales, and deliver exceptional customer experiences from luxury purchases to repair orders.

Track every piece by serial number, metal type, stone weight, and certificate number. Luxare handles the complexity where no two items are the same. You know exactly what's in stock, on memo, pending reorder, and the full history of every piece. RFID-ready and barcode compatible.

Every transaction feeds your integrated CRM automatically, so your team knows a customer's ring size, watch service history, anniversary date, brand preferences, and full purchase history before the conversation starts. Luxare's AI-assisted customer insights surface the right jewelry and watch recommendations at the right moment, helping your team build stronger relationships and boost loyalty. Deliver exceptional retail service with confidence.

Get instant visibility into inventory levels, sales performance, trending pieces, and employee metrics. Make informed decisions backed by live data. Know what's selling fast, what to reorder, and when. Reduce manual errors, avoid overstock or shortages, and optimize stock levels with real-time integration between your POS and inventory system. Fast, accurate transactions across cash, credit, digital wallets, and layaway ensure every sale is captured

Manage jewelry and watch repair intake, job tracking, and customer notifications alongside your daily retail operations. All functions run from the same POS. No switching between systems. No dropped jobs. Seamless repair management built directly into your workflow, whether you're handling resizing, servicing, or custom design requests. Complete visibility from intake through completion.

Jewelry POS Software Features Built for the Industry

Every feature in Luxare POS was designed specifically for jewelry and watch retail. Unlike generic platforms, our system is purpose-built with industry-native logic—no workarounds required.

Serial Number and SKU Tracking

Assign a unique identifier to every piece. Track cost, price, location, and movement history for each individual item. Essential for high-value jewelry and watch inventory where no two pieces are the same.

Multi-Location Inventory Management

Manage inventory, pricing, and reporting across multiple store locations from one centralised platform. Ideal for growing chains and multi-location jewelry retailers.

Real-Time Sales and Performance Reporting

Access up-to-the-minute reports on sales, inventory levels, employee performance, and customer data. Identify trends fast and make decisions backed by live data.

Flexible Payment Processing

Accept cash, credit, debit, digital wallets, layaway, and store credit. Integrated payments with full reconciliation inside your POS and no hidden fees

Desktop and iPad POS

Run Luxare on a traditional desktop register or a mobile iPad setup. Move through the store with your customers and close sales wherever the moment happens, not just at the counter.

Omnichannel Inventory Sync

Keep your in-store and online inventory perfectly aligned. Every sale updates your stock in real time across all channels with no manual reconciliation required.

Repair and Custom Job Management

Accept repairs, track job status, and notify customers automatically, all from within the POS. Designed for jewellers who handle repairs alongside everyday retail.

Integrated Jewelry CRM

Store ring sizes, style preferences, birthdays, anniversaries, and full purchase history for every customer. Deliver a personalised experience on every visit without asking the same questions twice.

Cloud and On-Premises Deployment

Choose the infrastructure that fits your store. Run Luxare in the cloud for anywhere access and automatic updates, or deploy on-premises for full local control. Both options are fully supported.

Luxare vs Generic software

Jewelry POS Software vs Generic Retail POS: Why the Difference Matters

Every feature in Luxare POS was designed specifically for jewelry and watch retail. Unlike generic platforms, our system is purpose-built with industry-native logic—no workarounds required.

Generic Retail POS

Luxare POS

Lacks granular tracking, making it difficult to manage high-value unique pieces

Provides detailed serial number tracking for every individual jewelry item and timepiece.

Uses generic retail fields that fail to capture essential jewelry specifications.

Provides retailers with jewelry-specific inventory attributes like metal type, carat weight, and stone cut.

Requires a separate, disconnected system to handle service-based workflows.

Includes built-in tools to manage the entire lifecycle of repairs and custom design jobs.

Does not track specialized service history or technical watch specifications.

Maintains a comprehensive history of watch sales and detailed service or maintenance records

Provides limited support for complex inventory needs across multiple storefronts.

Offers robust multi-location management designed for jewelry inventory transfers and visibility

Lacks intelligent recommendation engines tailored to luxury buying patterns.

Features AI-driven insights to provide personalized jewelry and watch recommendations.

Typically restricted to cloud-only options, offering less architectural flexibility

Offers the flexibility of both cloud-based and on-premises deployment to suit your security needs.

Uses generic customer profiles that miss critical personalized jewelry data

Includes a CRM built with jewelry-specific fields like ring sizes, anniversaries, and style preferences.

Here is what our customers have to say

“The system is flexible, scalable, and built to match real-world jewelry repairs. The data reporting, client communication, and repair tracking make our operations smoother every day. The Luxare team's responsiveness, and understanding of how jewelry repair works makes all the difference."

Dana Bowman

Sr. Director, Operations - Signet Jewelers

“We came across Luxare by Diaspark when we were expanding and needed a system that was more intuitive. Not just for timepieces but also for gold and diamond jewelry. My favorite part of Luxare is being able to build reports that optimize my needs—and I would certainly recommend it to others."

Jacquelyn Chiong

VP of Merchandise - Hing Wa Lee Jewelers

“The Luxare team feels like an extension of ours. They created a training manual and video that got our team up and running in no time. The setup was simple and quick. They understand who we are and what we are trying to accomplish, which has made it easy to overcome the challenges we have faced.”

Brian Wulff

DVP, Customer Experience - Helzberg

FAQs

What is a jewelry POS system?

A jewelry POS system is point-of-sale software built specifically for jewelry and watch retailers. Unlike generic retail POS platforms, jewelry-specific software includes features like serial number tracking per individual piece, metal and stone classification, appraisal documentation, repair job management, and CRM fields tailored to how jewelers build long-term customer relationships.

What features should a jewelry POS software have?

A good jewelry POS system should include individual item tracking by serial number, support for complex inventory attributes such as metal type, stone, weight, and certification, an integrated CRM with jewelry-specific customer data, repair and custom job management, multi-location support, omnichannel inventory sync across in-store and online channels, and flexible payment processing. Luxare includes all of these as standard features.

Is Luxare POS cloud-based or on-premises?

Luxare POS supports both cloud and on-premises deployment. You can choose the installation model that best fits your store's infrastructure and connectivity setup. Cloud deployment gives your team access from any device anywhere, while on-premises keeps your data fully local.

Does Luxare POS use AI or smart technology?

Luxare includes AI-powered customer insights that help your team surface the right recommendations, identify buying patterns, and personalise the in-store experience. These capabilities are built into the CRM layer of the POS platform.

Does Luxare POS integrate with repair management?

Yes. Luxare's repair module is built directly into the POS, not a separate system. You can manage repair intake, update job status, and send customer notifications alongside your everyday retail operations, all from one screen.

Is Luxare suitable for Rolex Authorized Dealers?

Yes. Luxare is purpose-built for the jewelry and watch industry, with dedicated workflows for Rolex Authorized Dealers and authorized service centers. From serialized inventory management and customer purchase records to integrated repair workflows and audit-ready documentation, Luxare provides the precision and accountability that Rolex dealership operations require across the US and Canada.

It's Time to Switch to a Smarter Jewelry POS System

Move from legacy, spreadsheets, or generic POS. Luxare handles it.

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